In compliance with directives from the United States Department of Education and from the Higher Learning Commission (HLC), the Milwaukee School of Engineering (MSOE) seeks to respond to, and to resolve in a timely manner, all complaints by currently enrolled students.
A complaint is a written expression of dissatisfaction or formal allegation against the university, its units, its employees (including faculty and staff), and/or its students.
Currently enrolled students who have a complaint first should try to work out the problem by discussing it in an honest and mature manner with those persons most involved with the issue. Many complaints can be resolved when a student makes an effort to honestly communicate his/her frustrations or concerns. If a student has a complaint related to a specific course he or she is enrolled in, he/she should first consult with the instructor of the course. If necessary, the instructor will consult the academic department chair responsible for the course for guidance on how to best resolve the student’s concern. For all other campus complaints (academic and non-academic) that the student cannot resolve informally with the parties involved, the student should follow the MSOE Student Complaints process described in the PDF file shown below:
The MSOE Student Complaint Form features complete details concerning MSOE’s Student Complaint Policy and Procedures, including instructions and timelines.
Types of Complaints EXCLUDED from this Reporting Procedure
Student complaints concerning sexual harassment and sexual misconduct are excluded from this student complaint reporting procedure. Instead, the student complaint procedure concerning sexual harassment and sexual misconduct is addressed in the MSOE Sexual Misconduct Policy. Students who are victims of sexual misconduct have the right to report the incident in a confidential manner. For details on how to report sexual harassment or a sexual misconduct incident in a confidential manner, or in a manner that maintains privacy, please refer to the MSOE Sexual Misconduct Policy. Students who wish to file an official report with MSOE concerning an incident involving sexual harassment or sexual misconduct should report directly to the MSOE Title IX Coordinator or to the MSOE Title IX Deputy Coordinator. The names of these individuals appear below, along with their contact information. For more information concerning sexual harassment and sexual misconduct, students should refer to the MSOE Sexual Misconduct Policy.Patrick Coffey, Vice President of Student Life
MSOE Title IX Coordinator
Student Life Department, Room CC-385
(414) 277-7226
coffey@msoe.edu
Cheryl Crawford
Residence Life Coordinator, Housing Office
MSOE Deputy Title IX Coordinator
(414) 277-7405
crawforh@msoe.edu