Technical Communication

  • Overview
  • Program Details

img-tc-photos1-2012Bridge the creators of technology and the users of technology through technical communication—the art of presenting complex information clearly and succinctly.

The growth and evolution of technology demands skilled communicators to reach diverse audiences. At MSOE, you’ll build a foundation of basic engineering, mathematics, science, computers and business while also honing your communication skills. You’ll learn tools to create service manuals, reports, in-house publications and audiovisual, multimedia, e-business and mass media in our newly upgraded, state-of-the-art Gene Carter Apple Technologies Learning Suite.

As a technical communicator you’ll help users, often consumers, understand and use technology and products. You’ll work closely with engineers and other technical staff and use your expertise to inform or train others about the product’s use. You’ll assist both customers and coworkers in understanding technology.

Specialization options:

Depending on your area of interest, you have the option of pursuing either a bachelor of arts or bachelor of science degree in technical communication.

Technical communication students also have the option to double-major and earn two bachelor’s degrees in five years. Double majors in technical communication and business management or technical communication and engineering are just two of the options available.

The results

Over the last five years, the job placement rate for technical communication graduates is 100%.

They started great careers with companies including:

  • DRS Technologies
  • API Healthcare
  • Johnson Controls Inc.
  • Harley-Davidson
  • FIS Global
  • Diversey, Inc.

The field

Below are a few examples of how technical communication is used in the workplace, as found on the Society of Technical Communication’s website:

  • Software instructions help users be more successful on their own, improving how easily those products gain acceptance into the marketplace and reducing costs to support them.
  • Medical instructions help patients and care-providers manage a patient’s treatment, improving the health of the patient while reducing costs and risks associated with incorrect care.
  • Well-designed websites make it easier for users to find information, increasing user traffic to and satisfaction with those websites.
  • Technical illustrations clarify steps or identify the parts of a product, letting users focus on getting their task done quickly or more accurately.
  • Usability studies uncover problems with how products present themselves to users, helping those products become more user friendly.

 You may want to consider TC if you …

  • Possess strong written and oral communication skills
  • Enjoy working in a team environment
  • Are able to relate to people in both humanities and scientific disciplines

Curriculum Year by Year

Freshman Year

Get introduced to the basic principles of technical communication, desktop publishing and visual design. These are core courses you’ll draw upon as you move through the program.

Junior Year

Learn foundations of instructional design, online help authoring, content management, and advance your multimedia skills by creating marketing campaigns and high-impact presentations.

Sophomore Year

Take more advanced technical communication and technology related courses like website design while also increasing your knowledge of social media, economics, engineering, social studies and humanities.

Senior Year

Put your classroom knowledge to the test solving real-world problems through an internship experience.

Program Director

Dr. Nadya Shalamova
Assistant Professor
(414) 277-2331

Program Educational Objectives

The primary goals of the program are to produce graduates who are able to:

  • develop, design and distribute written documents and oral presentations
  • conveying technical material for business, industry and other institutions
  • understand communication theory in order to assist business, industry and other institutions with developing management tools related to the flow of information within an organization
  • act as a link between the expertise of technical personnel and the needs of the various audiences of industry, business and other institutions
  • pursue graduate study in areas related to communication
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