Individuals who are responsible for their organization’s overall continuous improvement efforts or those individuals interested in leading an organization’s continuous improvement effort. (Directors of Continuous Improvements, Directors of Lean, Continuous Improvement Leaders)
Lean Master Facilitator Certification® Required Activities:
(Pre-requisite: Lean Lead Facilitator© Certificate)
- Developing a world class environment – 1 day
Provide an implementation plan that clearly identifies areas for focused improvements and why, who owns the actions, how the improvements are to be measured and a timeline for actions to include training and improvement events (Homework assignment for Executive Overview Day 2) - Act as a team leader during a Kaizen event while being evaluated for certification – 3 days
While serving as team leaders, participants are evaluated on their facilitation skills while receiving coaching to help them improve team facilitation and empowerment - Conduct two in-house Kaizen events
Kaizen leaders must submit pre-event paperwork prior to the event for support and post paperwork for event documentation and evaluation - Facilitate a Kaizen event while being evaluated for certification – 3 days
While conducting a Kaizen event a BEC facilitator evaluates the Kaizen leader on their ability to lead a Kaizen team through the 15-step Kaizen process while achieving and maintaining the desired event outcomes. (Participant is evaluated on presentation skills that are required during the Kaizen event’s training process)
- Be able to develop, with the executive team, the key metrics that drive organizational improvement
- Have the knowledge to lead an organization’s Lean initiative
- Have a complete understanding of the Lean tools and the ability to be able to apply those tools to specific organizational objectives
- Know the importance of employee empowerment through a team-centered environment
- Understand the role of the customer and know how to increase customer satisfaction
- Be able to train fellow associates on the tools of Lean
- Be able to facilitate improvement activities including Kaizen events



