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Billing FAQs

Click on each question to see the answer.

Am I able to charge my textbooks to my student account?

Students are able to charge their book purchases, made at the MSOE Bookstore, to their MSOE student account and be billed for those charges on their next monthly invoice. In order to do this, students must present their MSOE student ID to the bookstore when purchasing their textbooks. Students are able to charge their books to their student account during the two weeks before the term begins through the first Friday of the term (Please note that students must wait at least 24 hours after they have registered before they can charge their books). Students can only charge books and supplies to their account; students cannot charge MSOE apparel or souvenirs to their account.  Anyone abusing the usage of a book slip will have their privileges revoked.  Also, keep in mind the book charges will not be on the initial invoice students receive prior to the beginning of each quarter, but on the next consecutive invoice sent after the beginning of the quarter.




When is my tuition bill due, and how do I pay?

Tuition is always due the third Monday of each term.  All registered students are mailed a paper invoice prior to the start of the term. If a student registers after the first batch of invoices have been mailed, they will receive a paper invoice in the mail during week three of the term. These invoices are mailed to the legal/home/permanent address that the student has on record with the Registrar's Office. Please note that students can always view their statement online at my.msoe.edu, and that they are responsible for all charges regardless of whether or not they receive a paper invoice in the mail. Further note, that charges are typically not updated on my.msoe.edu until week two of the term.

Students can make cash, check, e-check, or credit card payments in person at the Student Accounts Office located in CC-437. For our students' convenience, we also have a drop box in which students can drop off their payments.  MSOE also accepts credit card payments (MasterCard, American Express, and Discover) via fax at (414) 277-4535, over the phone at (800) 886-6763, and online at my.msoe.edu. A convenience fee (2.75% of transaction amount) will be added to credit card payments.




Why is the financial aid listed on my first invoice of the term different than the second invoice of the term?

On the initial invoice of each term, the financial aid listed is based on what the MSOE Financial Aid Office estimates as the number of credits for which a student will end up enrolling in for the term. However, after Friday of week one, the MSOE Financial Aid Office makes any necessary adjustments to the student's financial aid based on the student's actual number of credits for which they are enrolled. These adjustments may affect the financial aid listed on the second invoice.


Does MSOE have an in-house payment plan?

MSOE's in-house payment plan, H.E.L.P. (Helping Everyone Learn and Pay), offers students monthly payment plans for amounts due after financial aid and other outside resources are applied. Any remaining balance will be divided into monthly payments. Additional charges (i.e. health fees, parking fines, lab fees, etc) not calculated into the H.E.L.P. plan will be due quarterly. For further information, you may contact Kristie Bonney, H.E.L.P. Administrator/Senior Collection Specialist at (414) 277-2231 or via email at bonney@msoe.edu.