Hi Marybeth, I'm not sure when the phones will be picked up, but IT sent an email that had information about the voicemail system attached. I will be happy to scan and send it to you along with the Quick Start brochure.
IT will be picking up the old phones, but that won't start until things settle down with tickets for the new phones. If you would like to request changes be made to your new phone, yes you'll need to put in a ticket and the team will work with you on that.
Sarah---I have these but I can' figure how to change my greeting--when I push 4, it tells me not found. I was using the first step--set my greeting. I know that I have a greeting in there, but I want to change it.
Hi Eric Durant , That's a great question! I'm still learning the features of the site too so let's give something a try. I just started a discussion in the IT - Phones area, so could you please go try to post your question in it? Thanks for experimenting with me!