I have an incoming freshman who is having some problems validating his account. He says that the Hub validation has an error message when he enters it in. Any thoughts as to what's going on?
Kara- Can you message me the students name and email address? I will look into it right away.
It seems I can't send you a private message but his name is , Robert Uehara. So your standard MSOE email address. firstname.lastname@example.org
It could be that he click the wrong box when creating his account. He should have clicked on the box that says "I have MSOE, Alumni, Bridge credentials.
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