1 Reply Latest reply: Jun 23, 2014 10:08 PM by Juan Casiano RSS

Problem with MSOE ID Card Registration

Juan Casiano
Visibility: Open to anyone

When I tried registering for the ID card i kept getting a message at the top of the page saying "We were unable to access your campus card account from the information provided. Please try again or contact Support." I have checked, and rechecked the information i put and kept receiving the same message. I have already activated my MSOE email account, so i don't think that's the problem. I have already e-mailed the person it said there to send an e-mail to if any problems were to arose; and i have yet to hear any thing back and i sent the e-mail 4 days ago.

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  • Re: Problem with MSOE ID Card Registration
    Sheila Barber

    Juan,

    Welcome to MSOE!  If you're trying to register on Get Funds, I have fixed the problem.  You should be able to register; remember to add '000' before your ID number and use your MSOE email.  I'm not sure why I didn't get your e-mail, but will look into the situation.

                                  Sheila Barber

                                  Campus Card Administrator