4 Replies Latest reply: Dec 20, 2013 9:35 PM by Ravi Dhebar RSS

Stuck on Step #1 "Explore"

Ravi Dhebar
Visibility: Open to anyone

My ACT score and transcript have been submitted, but my tracker is still displaying the first step. My HS guidance counselor said to not complete a small part of the application, and said that she has a form on her end of the application that she can submit in place of it. I believe it was a secondary report/counselor recommendation of some sort. My Naviance is displaying that the materials in my high schools office are pending whereas other colleges have my transcripts already when they were submitted on the same day, if it's something wrong on my end please let me know so I can fix it soon. Thanks.

  • Re: Stuck on Step #1 "Explore"

    HI Ravi, the best indicator of a successfully completed application, is a message stating that the application was successfully completed, as well as an option to print a copy as well. We will be sure to check on the status of your transcripts through Parchment. Once we have the transcripts, ACT scores and application, we will be able to process your file quickly.

  • Re: Stuck on Step #1 "Explore"

    Hi Ravi,

    I have looked into the status of your transcripts, and it looks as though we have received them.  Your Admission Counselor, Rachael McFarlane will follow up with you as soon as your application has been processed. In the meantime please feel free to reach out to her at: 800-332-6763 and she can assist you.

    • Re: Stuck on Step #1 "Explore"
      Rachael McFarlane

      Ravi Dhebar thanks for connecting with us. I have received your official transcript and also your standard test scores. Everything looks GREAT!!!! The only document that hasn't come through is your official online application. It appears that you've started the app or that you've tried to submit it, but for whatever reason it hasn't made it's way through to us. If you could kindly resubmit/reapply I would greatly appreciate it. Once that official application is here then everything will be in and I can formally process your file and ACCEPT you to MSOE!!! Thanks Ravi and I look forward to seeing you application soon. Have a happy holiday!!!