Professional Engineers Advancing Knowledge (PEAK) will be held in person at the Rader School of Business.
This schedule is subject to change.

Session One: 8–9:45 a.m.


Importance of Diversity and Inclusion in a Multi-generational Workplace –  Mark Rounds, MSOE

A look at diversity and inclusion as it relates to relationships in multi-generational workplaces. Provides ideas on how to bridge generational gaps to provide a better understanding of how people are motivated and how to use this information to create a more collaborative work environment.

Participants will: 

  • Understand how diversity is key to corporate success
  • Significance of inclusion of different viewpoints and ideas
  • Why feedback is a critical requirement for younger workers
  • Why mentorship is important
  • Leading is different today than in the past

Session Two: 10–11:45 a.m.


Whistleblowing in the Workplace: Difficult Decisions for Everyone - Aaron Spink, MSOE

This class will discuss the problem of whistleblowing from two angles. First, we will cover two theories that outline when whistleblowing is morally permissible and morally obligated. Here the focus will be developing personal rules for the whistleblower to help motivate action, which we will analyze through several case studies. Second, we will look at the ethics of whistleblowing from a managerial perspective and the potential dangers of “chilling effects.” Lastly, we will critically evaluate the National Society for Professional Engineers code of ethics and how it might inform decisions on the topic.

Benefits include:

  • Consistent engagement with ethical reasoning can help prevent moral slippage and encourage personal growth
  • An in-depth analysis of the ethics of whistleblowing will give attendees tools to analyze and understand some of the major whistleblowing cases that have shaped our society.
  • Understanding some of the worst whistleblowing cases can help avoid the same mistakes, create a more open workplace, and create a more productive workforce.

Participants will be able to articulate some of the key concepts surrounding the ethics of whistleblowing both through examining contemporary theory and historical cases. Attendees will also be able to relate what they learn to their professional code of ethics and develop “best practices” for how to create a workplace where societal harms are stopped before a whistleblower is necessary.

Lunch Break: 12–12:50 p.m.


 

Session Three: 1–2:45 p.m.


Solving the Mystery of Customer Needs to Create Superior Products  –  Scott Habegger, MSOE 

All products and services exist to solve customer problems or to fulfill customer needs. Yet too often customer needs are dismissed, misunderstood, or not recognized at all. Or, reams of binary customer data are assembled into charts and graphs thus missing the more personal aspects of the customer experience. This workshop puts the focus back on the customer, their needs, and methods for ensuring new products fulfill those needs. Using the perspective of a market detective, you'll see products in an all-new light and will discover new clues for unlocking the mysteries of customer needs.  

Participants will learn:

  • A customer-centric definition of "product"
  • The value of "small data" - The Voice of the Customer
  • Breakthrough Customer Insights (BCI) with actionable next steps
  • Marketing's role in new product development 

Session Four: 3–4:45 p.m.


Total Productive Maintenance  - Dr. Doug Grabenstetter, MSOE 

Total Productive Maintenance (TPM) is a versatile approach that can be implemented independently or as part of Lean Manufacturing.  This course offers a deep dive into TPM, including its benefits, implementation strategies and its role in enhancing equipment uptime and efficiency. 

Participants will learn:

  • Gain insights into TPM, its advantages and various implementation methods
  • How to integrate TPM effectively within your organization
  • Discover how TPM can enhance equipment uptime and overall efficiency
  • Develop the skills to pinpoint areas where TPM can reduce waste and improve performance