The IAC helps to keep the curriculum up-to-date to maintain program goals and competencies. To do this, members of the committee are asked to weigh in on and vote to support or reject any proposed changes to the UX program.

2018–2019 Members

The UX IAC is comprised of industry professionals, MSOE UX faculty and students. The membership reflects a balance of high-tech, finance, retail, consulting and start-up companies that are located locally, nationally and internationally. Our current membership includes individuals that work at Google, Spotify, Amazon, Kohls, Johnson Controls, MGIC, JDA Software Inc., 3Data, The Commons, SafeNet Consulting, The Understanding Group, and Ken Cook Company.

Community Members

Ken Cook

Ken is president, CEO and chairman of Ken Cook Co., a leading technical communication business with a staff of 50 professionals in Milwaukee. Ken has more than 50 years of experience in the technical communications field as a writer, editor, executive and consultant. A fellow and past president of the Society for Technical Communication, Ken continues to serve STC as member of the senior advisory council and received the Society Presidents Award in 2014. His honors include the Robert G. Frank Award for outstanding contributions to the field of technical communication, Wisconsin communicator of the year and who’s who in communication. He holds a BS degree in Electrical Engineering from Purdue University and a MBE degree in Business Economics from Claremont Graduate University (Drucker School of Management).

Michael Delgaudio

Michael is a UX manager and product design lead at Google where he leads teams to envision, design and deliver products which define our connected future. Prior to joining Google, he worked at Frog Design and taught part-time at Milwaukee Institute of Art and Design (MIAD) and the School of Visual Arts in NYC. Michael holds a Master of Professional Studies in Interactive Telecommunications from NYU and a Bachelor of Fine Arts in Communication Design from MIAD.

Joe Elmendorf

Joe architects places made of information. He uses strategic ignorance, patient listening, and concept models to understand complexity and represent it clearly. Joe focuses on defining and gaining agreement on what should be, before figuring out how to make it be. In previous lives he worked in sound design, animation and web development. He has an MSI in Human Computer Interaction from the University of Michigan's School of Information. He is an information architect with The Understanding Group where he gets to help some of the world’s largest (and smallest) companies figure how to make their information make sense. He also teaches information architecture at the University of Wisconsin–Milwaukee in the School of Information Studies.

Britta Grayvold

Britta is a current user experience student at MSOE. She loves designing for, thinking about and analyzing users and the products they interact with. She is part of the MSOE Women’s basketball team. After Britta graduates, she dreams going coastal to sunny California to work for a well known, technological company like Google, Apple, Instagram or Twitter. In her personal life, Britta loves connecting with people.

Quinn Madson

Quinn is the lead developer at 3Data, a start up that is focused on building a multi-user data science and presentation platform that works collaboratively across virtual reality headsets, augmented reality glasses, phones, tablets and web browsers. Quinn comes from a diverse background and was a firefighter for the Wisconsin Air National Guard and United States Air Force. He also was a staff member and adjunct faculty member at the University of Wisconsin–Milwaukee (UWM) where he developed curriculum for app development and co-founded a program called the App Brewery that paired student mobile app developers with local nonprofits and researchers.

Rob Nero

Rob is a design lead for Spotify at the headquarters in Stockholm, Sweden. He is currently leading design within customer support, and previously lead the automotive design initiatives. Prior to Spotify, he worked in multiple design agencies exploring the future of consumer electronics and automotive experiences. Before that, he designed and developed web applications for large insurance and financial enterprises. Rob has a Bachelor’s degree in Business Administration from University of Wisconsin–Milwaukee and a Master of Science in Interaction Design from Malmö University, in Malmö, Sweden. It was during the master’s program that he gained exposure for this TRKBRD physical prototype, and presented the project the Interaction Design Association’s annual conference.

Joe Poeschl

After graduating from Marquette and MIAD in 2008, Joe founded a web software design and development consultancy, where he leads the product design, project management and business strategy for web startups across the country. Joe also co-founded Startup Milwaukee, an organization devoted to showcasing and connecting the Milwaukee region's entrepreneurs. Most recently, he co-founded The Commons, an entrepreneurial skills accelerator for talented and motivated students across southeast Wisconsin.

Mike Rohde

Mike is a principal designer at Johnson Controls and the author of two bestselling books: The Sketchnote Handbook (2012) and The Sketchnote Workbook (2014). Mike is a veteran designer who creates usable, compelling design solutions for software and web applications. Additionally, Mike presents workshops around the world that encourage people to use visual thinking skills to generate, capture and share ideas more effectively.

Danielle Teska

Danielle leads the UX teams responsible for the Amazon homepage, list, cart and checkout experiences for customers around the world. In the last 15+ years, she's listened to hundreds of users, designed for screens large and small, and solved problems using a variety of technologies such as machine learning and natural language processing. Over the last ten years, she’s built and scaled UX teams to design for positive impact at startups, agencies and Fortune 500 companies. She holds a BA in Design and English, certification as a usability analyst from Human Factors International, and a Masters in Human-Centered Design and Engineering from the University of Washington.

Faculty/Staff Members

Rebecca Arnell

Rebecca is a marketing program manager at MGIC (Mortgage Guaranty Insurance Corporation) and adjunct lecturer at MSOE. She holds a BFA in Graphic Design from University of Wisconsin–Milwaukee and a Master of Science in Human Factors and Information Design from Bentley University (Waltham, MA).

Dianne Bender '91

Dianne is the documentation manager of the U.S. writers at JDA Software Group Inc. She leads her team to deliver product documentation for several strategic offerings in the supply chain and retail spaces. Past employers include Waukesha Engine (now GE Energy) and Bradley Corporation. Additionally, she is an adjunct associate professor in the HSC department at MSOE. She teaches evening courses in communication and desktop publishing. She has a Bachelor of Science in Technical Communication from MSOE and earned a Master of Education from Carroll University.

Ashley Dzick '13

Ashley is the user experience practice director for SafeNet Consulting, responsible for setting UX direction for the company and its clients. As a graduate of MSOE and DePaul, she has a lifelong interest in student education and retention. Recently, she joined MSOE as an adjunct lecturer for the HSC Department.

Amii LaPointe

Amii is an adjunct assistant professor at MSOE and chair of the UX Industrial Advisory Committee. In these roles, Amii teaches classes, develops curriculum and works to build relationships with the local, national and international UX communities. Prior to MSOE, Amii was the director of UX at Northwestern Mutual. Throughout her time at NM, Amii worked as a digital workplace (intranet) manager, user experience researcher, and user interface designer. Amii holds a Master of Science in Technical Communication Management from Mercer University (Macon, GA) and a Bachelor of Science in Technical Communication from the University of Washington (Seattle, WA).

Meet Our Faculty

Get to know our distinguished User Experience faculty!