Office Assistant - Viets Tower
Department: Residence Life
2025-2026 Academic Year
Job Description
Office Assistants work 6-18 hours per week in a customer service position. Office Assistants work with Residence Life and university staff under the supervision of the Community Directors.
Responsibilities
- Actively engage with residents, the campus community, and guests to foster a welcoming environment.
- Adhere to all desk operations and established procedures.
- Serve as a resource by answering questions and directing visitors to the appropriate resources.
- Assist with mail and package services, including notifications and pick-up.
- Assist with lockouts, check-in, and check-out processes.
- Inform the Assistant Community Director when work orders need to be submitted.
- Be aware of those entering and exiting the residential spaces to ensure a safe and welcoming environment.
- Notify the Community Director regarding any behavioral issues that need to be addressed.
- Maintain a safe and clean working environment by performing tasks such as wiping down surfaces, sweeping or vacuuming floors, and removing garbage from behind the desk.
- Contribute to other initiatives and complete additional tasks as needed.
Qualifications
- An undergraduate or graduate student in good academic standing.
- Must be willing and able to work two-hour shifts between 8 a.m. and midnight as needed.
- Must be able to show up to the shift 10 minutes early to allow transition.
Important Dates and Information
- Fall employment begins on August 31, 2025.
- Residence Hall desks are not closed on Labor Day (Monday, September 1, 2025).
- Residence Hall desks are operational during university closures due to weather. Students work with Residence Life staff to ensure safe travel or appropriate coverage in these circumstances.
Supervisor:
Anna Schueth
schueth@msoe.edu
414-277-7494