Job Description 

Office Assistants work 20-40 hours per week in a customer service role. They collaborate with Residence Life and University staff under the supervision of the Community Directors. This position is not limited to working solely at a designated desk; it also involves general support of the Residence Life during summer operations. Campus housing is provided during the summer to allow Office Assistants to meet the varied schedules of summer operational needs including any necessary on call response. Community Directors will do their best to accommodate time-off requests, but full staff support is needed from July 14-17, so time off during that time may not be possible.  

Office Assistants are required to start working immediately after the conclusion of the spring term. 

Front Desk Support: 

·         Actively engage with residents, the campus community, and guests to foster a welcoming community 

·         Serve as a resource by answering questions and directing visitors to the appropriate offices/spaces on campus.  

·         Adhere to all desk operations and established procedures 

·         Assist with mail and package services, including notifications and pick-up. 

·         Assist with lockouts, check-in, and summer resident check-in/out processes. 

·         Work with the Community Director to submit, monitor, and follow up with work orders as directed. 

·         Monitor those entering and exiting residential spaces to ensure they are authorized. 

·         Notify the Community Director regarding any residence hall policy violations reported or observed that need to be addressed. 

·         Maintain a safe and clean working environment by performing tasks such as wiping  

down surfaces, sweeping or vacuuming floors, and removing garbage from behind  

the desk. 

General Summer Support 

·         Complete daily rounds of assigned residence hall(s) and serve in an occasional overnight on-call capacity (based on a schedule/rotation of summer staff). 

·         Assist with MSOE summer move-ins and move-outs, including room checks. 

·         Assist with MSOE summer events and setup throughout the summer. 

·         Support departmental operations and assigned projects. 

·         Transportation – may be required to drive vans to support Residence Life Programs. 

·         Assist with move-in for early arrival groups (athletics, LLCs, etc.)  

ROAR Involvement 

·         Serve as a mentor and resource, helping students feel welcomed, supported, and excited to join the Raider community. 

·         Lead icebreakers, group activities, and technology sessions; guide students through campus spaces to foster peer engagement and familiarity with key resources. 

·         Facilitate day-of Orientation activities, including supporting session logistics and assisting with event setup and takedown. 

Qualifications 

·         Good standing in a bachelor’s degree program 

·         Must be willing and able to work mornings, evenings, and weekends as needed 

·         Must be able to lift up to 40 lbs.  

·         Must be available to work a minimum of 15 hours per week 

Preferred Qualification 

·         Eligibility and willingness to be van certified 

 

Important Dates 

·         Summer employment goes from May 15-August 30, 2026 

·         Prep for ROAR – July 14, 2026 

·         ROAR – July 15, 2026 

·         ROAR – July 16, 2026 

·         ROAR – July 17, 2026 

     Disclaimer: Student employment is only available to MSOE students. To qualify for this position, you must be a student at MSOE.  

 Supervisor

Bonny Sucherman

Sucherman@msoe.edu

414-277-7403